Frequently Asked Questions
Everything you need to know about your EZINKTM UK beauty journey.
What is the standard shipping time for UK orders?
We offer standard tracked shipping which typically takes 2-4 business days. Express next-day delivery is also available for orders placed before 1:00 PM GMT.
Are EZINKTM products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All EZINKTM products are 100% cruelty-free and formulated without any animal-derived ingredients.
What is your return policy for opened beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as PayPal, Apple Pay, and Klarna for flexible financing options.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking link and a unique reference number to monitor your delivery status in real-time.
Do you offer professional discounts for makeup artists?
We do! Qualified beauty professionals can apply for our EZINKTM Pro program to receive exclusive discounts and early access to new product launches.